PRIVACY POLICY
OF PHILCOMSAT
DISCLAIMER: THIS PRIVACY POLICY IS ASSOCIATED WITH THE
SERVICES PROVIDED BY PHILCOMSAT AND ITS
SUBSIDIARIES. PHILCOMSAT WILL COMPLY WITH ALL APPLICABLE
PRIVACY LAWS GOVERNING SERVICES PROVIDED IN OTHER JURISDICTIONS.
EFFECTIVE DATE: ALTHOUGH PHILCOMSAT RESERVES THE RIGHT TO CHANGE
THIS PRIVACY POLICY AT ANY TIME (SEE "HOW WILL I KNOW IF
PHILCOMSAT CHANGES THE PRIVACY POLICY" BELOW), THIS POLICY
WAS LAST UPDATED ON November 30, 2004.
PHILCOMSAT ("PHILCOMSAT") respects
your privacy and is committed to the protection of your personally
identifiable information. This Privacy Policy has been designed
to ensure that the privacy of the information we obtain in the
normal course of providing our services is respected and maintained.
What is “Personally Identifiable Information”?
“Personally Identifiable Information” consists of
information that can be associated with a specific individual
or entity, or permits the individual or entity to be contacted
either physically or online. This information includes, for example,
a customer’s name, address, telephone number and e-mail
address.
Why Does PHILCOMSAT Collect Personally Identifiable Information?
PHILCOMSAT recognizes that any personal information is very important
to you, and that you should have a right to control the use and
dissemination of that information. Therefore, PHILCOMSAT collects
Personally Identifiable Information for a variety of purposes,
all geared toward making your experience as a customer or prospective
customer a positive one. PHILCOMSAT may collect and use Personally
Identifiable Information for any of the following purposes:
- To provide and/or change service you request to purchase;
- To bill you, run credit checks, or to initiate debt collection;
- To provide you with Customer Service;
- To ensure that our
website is customer friendly, informative and easy to access;
- To create new services that may be of interest to you;
- To
protect our customers, employees or property (e.g., to investigate
fraud, harassment or other types of illegal activity);
- To anticipate
and resolve problems with your service; and
- To inform you of
new products, promotions or other marketing initiatives.
Typically,
PHILCOMSAT will provide you with a choice to opt out of our
marketing activities. If no opt-out choice is available,
please contact PHILCOMSAT at the address or telephone number
listed
in the “Contact Us” page
and a PHILCOMSAT representative will process your request.
Once your opt-out request has been processed, PHILCOMSAT will
respect your
request to decline to receive further direct marketing communications. Will PHILCOMSAT Disclose My Information to Any Third Parties?
The information collected by PHILCOMSAT will only be used internally
at PHILCOMSAT, subject to the limited circumstances listed below.
Unless you give us your express consent, PHILCOMSAT will not disclose
your information to third parties who want to market products
to you. When PHILCOMSAT uses agents, contractors or other third parties
to perform services on its behalf, and those third parties have
access to your Personally Identifiable Information, PHILCOMSAT will
require that those third parties are subject to a confidentiality
agreement so that your information is protected.
What are the Limited Circumstances under which PHILCOMSAT Will Disclose
Personally Identifiable Information to Third Parties?
PHILCOMSAT may be required to disclose your Personally Identifiable
Information to comply with applicable law. For example, PHILCOMSAT
may be required to disclose certain information under a subpoena,
a court order, or as required by a regulatory or administrative
agency (e.g., in response to a customer complaint). Additionally
PHILCOMSAT may disclose this information if we, in good faith, believe
that this information is necessary to identify, contact or bring
legal action against individuals who may be a threat to public
safety or interfering with PHILCOMSAT network, services or our customers.
If PHILCOMSAT decides to stop providing Service or sell or
transfer parts of its business to unaffiliated companies, PHILCOMSAT
will provide only that portion of your Personally Identifiable
Information that will allow these companies to offer you the
same or similar services or as to accomplish our business objectives.
Be assured that these unaffiliated companies will be bound by
confidentiality requirements and will be obligated to keep PHILCOMSAT
customer information confidential.
How Does PHILCOMSAT Collects Personally Identifiable Information?
PHILCOMSAT collects Personally Identifiable Information in various
ways, such as over the phone, over the Internet (if you transact
with us on-line), or when you complete an application form for
one of the products or services that we offer or promote. PHILCOMSAT
collects personal information directly from you at the time when
you apply for Services. PHILCOMSAT may also collect personal
information from third parties such as:
- credit reporting agencies;
- suppliers of telecommunication
services (e.g., other telecommunications and information
service providers); or
- other entities who supply services to
us related to the provision of telecommunication services
provided to you.
If you do not
want PHILCOMSAT to have your Personally Identifiable Information,
please do not submit it PHILCOMSAT. Be advised, however,
that this may interfere with PHILCOMSAT’s ability to effectively
resolve any customer service related issues you may have. What About Personally Identifiable Information Specific to Internet
Services, the Services, or the PHILCOMSAT Website?
For users of PHILCOMSAT’s internet services, or for those
individuals that access PHILCOMSAT’s website or
web-based tools via the internet, PHILCOMSAT may store information
on your computer in the form of a “cookie” or similar
file. Cookies allow PHILCOMSAT to conduct additional market research
into the users of our website and products, and will allow us
to develop ways to improve our websites and services. If you
do not want a “cookie” or similar file stored on
your computer, PHILCOMSAT recommends that you consult with your internet
browser instructions or “help” command to erase,
block or monitor the cookies attached to your hard drive.
Additionally, from time to time, PHILCOMSAT collects information
about visits to our website, session lengths, bit rates and the
number of messages and bytes passed. This internet usage data
is not resold, and is only used on a macro scale (i.e., aggregate
basis) to evaluate the PHILCOMSAT website. PHILCOMSAT may also contract
with third parties that use Web Beacons on the website.
These Web Beacons are used to track the performance of our marketing
efforts with respect to the services and no personally
identifiable information is collected in the process.
PHILCOMSAT will not read your outgoing or incoming e-mail, private
chat or instant messages. Subject to applicable law, PHILCOMSAT may
store messages for a brief period of time and could be compelled
to disclose those messages to comply with applicable law as described
in the section titled “What are the Limited Circumstances
Under Which PHILCOMSAT Will Disclose Personally Identifiable Information
to Third Parties?”
Does PHILCOMSAT Use Any Security Measures to Ensure the Privacy
of my Personally Identifiable Information is Maintained?
Yes. PHILCOMSAT takes all reasonable steps to ensure that all information
we collect, use or disclose is accurate, complete, up-to-date
and stored in a secure environment accessed only by authorized
persons, and uses Secure Socket Layer (“SSL”) software
to provide secure sessions for our visitors.
Can I Access The Personally Identifiable Information I Have
Provided to PHILCOMSAT?
Yes. PHILCOMSAT will allow you to review or update the available
personally identifiable information that PHILCOMSAT received
directly from you (not from any third parties) by accessing your
account
online, or by contacting PHILCOMSAT at the address or telephone
number listed in the "Contact Us" page. In order to
ensure your privacy is maintained, PHILCOMSAT may ask for information
to verify your identity prior to granting
you access to your information.
How Will I Know if PHILCOMSAT Makes Changes to the Privacy Policy?
In the event that PHILCOMSAT makes material changes to this policy,
PHILCOMSAT will post a summary of the changes on the first page of
its website in a clear and conspicuous manner.
How Can I Submit A Privacy Complaint to PHILCOMSAT?
Please submit any complaints about breaches of your privacy
in writing by contacting PHILCOMSAT at the address or fax number
listed in the "Contact Us" page:
What About the Protection of Children?
PHILCOMSAT does not actively or knowingly collect any Personally
Identifiable Information from individuals under 18 years of age.
Where appropriate, PHILCOMSAT will instruct children not to submit
such information to our website advertisements without the consent
of a parent or guardian. If a parent or guardian is concerned
that a child may have submitted Personally Identifiable Information
to PHILCOMSAT without their consent, that parent or guardian
may contact PHILCOMSAT at the address or telephone number listed
in the "Contact
Us" page and request that this
information be removed from our files.
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